We hope you love shopping with Honest-f. Here are our return and delivery policies to help make sure we meet your expectations.
Shipping and Delivery
Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling.
We are international seller, each item is required to be checked by two customs. We have 5 main cooperated logistics companies, China Post, DHL, FedEx, SpeedPAK and Score Japan, we will choose the best delivery method according to your delivery address.
Shipping and Delivery charges are subject to change and are determined where your address is. Charges may be added to orders with Priority, Tax and International shipping.
1. Customers who choose fulfillment by Amazon should add an additional charge for standard shipping & delivery, but free for VIP customers.
2. If your delivery address is in European countries, please be aware that a certain amount of tax may be charged when package arrives.
We would make every effort to process each order within 24 hours, we don’t guarantee delivery times, but we do our best to provide accurate estimates.
|USA||6-13 days shipping|
|Australia，Canada，UK||9-18 days shipping|
|Other countries||10-22 days shipping|
Returns and Replacements
We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly help solve the problem through return, refund or resend.
1. If you change your mind after purchase, please contact us immediately. We can cancel your order as your request. However, if the order has been shipped out, you will be responsible for all the shipping expenses (including the original shipping, handling charges and return postage). To return the merchandise at this stage, you can refuse to accept it.
2. If you receive the wrong product due to our mistake, please kindly contact us for exchange or refund.
3. If the warranty expires or products are misused, it will be declared void.
4. The original shipping, handling charges and return postage will not be refunded.
5. Merchandise must be returned within 30 days of receipt of merchandise.
Please be aware that we only accept your timely return of unworn, unwashed, or defective product. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply.
Please allow 10 to 14 days for Honest-f to process your return.